Privacy Policy

This Privacy Policy explains how AskBuyers ("we", "us", "our") collects, uses, discloses, and protects personal information when you use our website, applications, and services (collectively, the "Services"). By using the Services, you agree to the practices described here.

Information We Collect

• Account and Profile: name, email, phone number, role (seller/agent), and other details you provide when creating or updating an account.
• Property and Transaction Data: listing details, proposals, chat messages, and related metadata you submit or that are generated during use of the Services.
• Usage and Device Data: cookies, IP address, browser type, device identifiers, pages viewed, and interactions used to maintain security and improve the Services.

How We Use Information

• Provide, maintain, and improve the Services.
• Facilitate listings, proposals, messaging, notifications, and payments.
• Authenticate users, prevent fraud and abuse, and keep the platform secure.
• Send transactional communications and, where permitted, product updates.
• Comply with legal obligations and enforce our policies.

How We Share Information

We share information only as needed to operate the Services and as permitted by law, including with: (i) service providers (e.g., hosting, analytics, email, SMS, payment and identity verification) under contractual confidentiality and security obligations; (ii) other users when you interact with them (for example, proposals or messages you send); and (iii) law enforcement or authorities when required by applicable law, regulation, or legal process.

Data Retention

We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary by data type and context.

Your Choices

• Access and update your account information in your profile settings.
• Opt out of non-essential emails by using unsubscribe links where provided.
• Control cookies via browser settings (disabling some cookies may affect functionality).

Security

We use administrative, technical, and physical safeguards designed to help protect personal information. However, no system can be guaranteed 100% secure, and you use the Services at your own risk.

Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

International Users

If you access the Services from outside the United States, you consent to the processing, transfer, and storage of your information in the United States and other countries where we or our providers operate, which may have data protection laws different from those in your country.

Changes to This Policy

We may update this Policy from time to time. The updated version will be indicated by an updated “Effective date” and will be effective when posted. Your continued use of the Services constitutes acceptance of the changes.

Contact Us

If you have questions about this Policy or our privacy practices, contact us at support@askbuyers.com.